Francis L. Thompson, JR

Dear Lesa, Having owned seven hearing aids from different manufacturers over the past three decades, none of which performed as advertised, it was with a certain amount of skepticism that I agreed to try the SeboTek Model Voice-Q.  In no small measure my decision to proceed was the direct result of the professionalism and genuine concern I felt from you. First and foremost you listened to what I could tell you about the hearing loss I have lived with for so long.  Being willing to listen enables one to hear and visa versa.  You listened, heard, tested and recommended SeboTek.  As a veteran hearing aid wearer I knew that it would take a number of ‘modifications’ to achieve the proper fit which can only occur after the hearing aid has been working for a while.   At no time during this period of adjustment was I dissuaded from stopping in for a fitting refinement or for answers to any questions or concerns I had.  Quite the opposite.  I was encouraged to contact you because you wanted me to experience hearing aids that worked.  You were always there for me and I want you to know that your level of professionalism represented and continues to represent to me your commitment to my hearing needs.  It does not go unnoticed nor unappreciated and is today a sheer delight to experience; seemingly more the exception and the rule. Needless to say I am very happy with this wonderful new product that does deliver what it promises and delighted to have done business with you.  I wish you both every success.

Sincerely,
Francis L. Thompson, JR

Author: MediaPost

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